24/7 Emergency Tree Service in Madison, WI
Serving Madison and Dane County

Emergency Tree Damage

A tree on your home, a blocked driveway or a broken limb hanging over people cannot wait for regular business hours.

CALL NOW: Vanderbilt Tree Service answers emergency tree calls 24 hours a day across Madison and Dane County. Call 608-351-1134. We assess the situation, prioritize immediate hazards and provide the safest practical plan for removal or stabilization.

If a tree just fell, do these things first

  1. Move people and pets away. Do not enter a room, vehicle or yard area beneath a damaged tree or hanging limb.
  2. If anyone is in danger, a public road is blocked, or the tree has created an immediate public emergency, call 911. Dane County Dispatch can be reached at 608-255-2345.
  3. Treat every downed wire as live. Stay far away and call MG&E at 608-252-1111 for trees on or threatening electrical wires. A tree crew should not approach until the utility makes the area safe.
  4. From a safe location, call Vanderbilt Tree Service at 608-351-1134 and describe what the tree is touching, whether access is blocked and whether the situation is changing.
  5. Photograph damage only from a safe distance. Contact your insurer promptly if a structure or vehicle is involved.

DO NOT: Do not walk under a suspended limb, climb a storm-damaged tree, cut a loaded branch, touch a tree near wires or try to pull a fallen tree with a vehicle. Storm wood can release stored force without warning.

What counts as a tree emergency in Madison WI?

    A tree problem becomes an emergency when it creates an immediate or rapidly developing risk to people, essential access, structures or utilities. Common examples include:

    • A tree or major limb on a home, garage, vehicle, fence or other structure.
    • A fallen tree blocking a driveway, alley or access needed by residents or emergency vehicles.
    • A broken limb suspended over a roof, sidewalk, parking area, play space or entrance.
    • A tree that suddenly leans, lifts soil around the roots or continues moving after wind or heavy rain.
    • A split trunk or cracked union that may fail before a normal appointment.
    • Storm damage involving electrical wires—utility response comes first.

    Dead branches, gradual decline and routine pruning still deserve attention, but they may be scheduled after the most immediate hazards are secured. When you call, we help determine the appropriate priority.

    Emergency tree removal and storm cleanup

    Vanderbilt Tree Service handles hazardous tree and limb removal, storm-damage assessment, access clearing and debris cleanup for private properties in Madison and Dane County. When a damaged tree can reasonably be preserved, the arborist can evaluate whether selective pruning or another stabilizing step is appropriate. When removal is necessary, the work plan focuses on controlling damaged sections and preventing additional property damage.

    What happens after you call

    1. Phone triage: We ask for the address, callback number, photos if safe, what the tree is touching and whether wires, people or public access are involved.
    2. Priority assessment: Calls involving people, occupied structures, active movement or blocked critical access receive the highest urgency.
    3. Site safety: The crew evaluates unstable wood, structures, escape paths, utilities and the space needed to work.
    4. Removal or stabilization plan: The safest practical sequence is explained before work begins.
    5. Cleanup and follow-up: Debris removal, remaining-tree assessment and optional stump grinding are addressed in the written scope.

    Private trees, terrace trees and power lines

    Situation

    Who to call first

    Then

    Immediate danger or public road blocked

    911 or Dane County Dispatch: 608-255-2345

    Follow dispatcher instructions.

    Tree on or threatening electrical wires

    MG&E: 608-252-1111

    Call tree service after the utility makes the scene safe.

    City terrace/public tree

    City of Madison Urban Forestry / Dispatch

    The City manages terrace trees; do not hire private work first.

    Private-property tree with no wire contact

    Vanderbilt: 608-351-1134

    Keep clear and share photos only if safe.

    Will homeowners insurance cover emergency tree removal?

    Coverage depends on the policy, what caused the tree to fall and what it damaged. Policies often distinguish between a tree that damages an insured structure and a tree that falls in the yard without striking covered property. Your insurer—not the tree company—decides coverage.

    • Prioritize life safety and steps needed to prevent additional damage.
    • Photograph the scene from a safe location before work when possible.
    • Call the insurer promptly and ask what documentation it requires.
    • Keep the written estimate, invoice and project photos.
    • Be cautious with unsolicited storm contractors who promise that insurance will pay everything.

    How much does emergency tree removal cost?

    There is no responsible flat price for emergency work. Cost depends on tree size, instability, what the tree is resting on, access, equipment, time, crew requirements, utility coordination, debris volume and whether work can safely wait until daylight. We assess the actual scene and provide a written scope; insurance coverage is a separate decision made by your carrier.

    Can a storm-damaged tree be saved?

    Sometimes. A tree may be a candidate for corrective pruning or monitoring when the trunk and main structure remain sound and the damage is limited. Removal is more likely when the trunk is split, roots have lifted, a major leader has failed, the remaining crown is badly unbalanced or decay compromises the damaged area. An arborist should make that decision from the whole tree, not one photo of a broken branch.

    No job too large or too small for Vanderbilt Tree
    MASTERCARD, VISA, DISCOVER CREDIT CARDS ACCEPTED

    Emergency tree service FAQs

    Do you provide 24-hour emergency tree service in Madison?

    Yes. Vanderbilt Tree Service accepts emergency calls 24 hours a day for storm-damaged, fallen and hazardous trees in Madison and across Dane County. Call 608-351-1134.

    What constitutes a tree emergency?

    A tree on a structure, blocked critical access, a hanging major limb, a sudden lean, a split trunk or damage involving utilities can require urgent response. Call 911 first for immediate public danger and the utility first for electrical wires.

    What should I do if a tree falls on my house?

    Move everyone out of the affected area, avoid rooms beneath the impact, call 911 if anyone is in danger, stay away from wires, then call emergency tree service and your insurer. Take photos only from a safe location.

    Can you remove a tree touching a power line?

    The electrical utility must make the scene safe first. Stay far away and call MG&E at 608-252-1111. Tree crews should not approach an energized line or a tree that may be conducting electricity.

    Who handles a tree blocking a Madison street?

    Call 911 or Dane County Dispatch at 608-255-2345 for a tree emergency blocking a public road. City on-call arborists respond to public-tree emergencies. Private owners are responsible for private-property trees.

    Will insurance pay for storm-damaged tree removal?

    It depends on the cause, the policy and whether covered property was damaged. Contact your insurer promptly, document safely and keep estimates and invoices. Do not rely on a contractor to decide what the carrier will cover.

    How quickly can you arrive?

    Response depends on current call volume, weather, travel conditions, utility clearance and the severity of other active emergencies. Call 608-351-1134 for current availability; immediate threats to life or public access should go to 911 first.

    Vanderbilt Tree Service Madison

    Serving Madison and Dane County ​

    Hours of Operation
    Monday – Friday – 7am – 6pm
    Saturday – 8am – 5pm
    Sunday – Appointments Only